The five sure signs that your limo service is top-of-the-line.
And not just a couple of dudes with a black van and a borrowed SUV.
- The fleet. It should include enough vehicles to be able to service clients even on the busiest days of the year, and different styles and sizes, too, from classic limousines to stretch ones; regular, discreet sedans; minivans; buses; SUVs…and needless to say, they should all be spotless inside and out.
- The reservation process. Pleasant, quick, efficient and proactive. The person in charge should be able to offer you several options and come up with their own ideas; they should be prepared to explain their different packages and help you choose what makes most sense for you at that particular time.
- The options. You want a company experienced and flexible enough to meet your expectations – and exceed them. It’s not the same to arrange for your daughter and her friends to be safely driven to a concert and back, or to have your most important client from overseas being picked up at the airport; have him driven to his hotel by the most scenic route; wait for him while he unpacks and changes; then taking him to a restaurant where he’s supposed to meet other representatives from your company; being back at the hotel the next day to drive him to your corporate office, stopping at Starbucks (or at Pete’s) before…
- The chauffer. Professionally dressed; gets out and opens the door for you; is very familiar with the city; keeps calm even in Boston traffic; can offer advice if asked; knows when to talk and when to be quiet.
- The follow-up. A serious company wants to know how you feel about your experience and is ready to take care of anything that was not 100% right. Receiving a request for a follow-up is a good sign.
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